Maintenance

After it’s working, it’s important to take the proper measures to keep it that way so that your Information Technology provides Business Benefits everyday! Eminent One’s Maintenance Agreements and Facilities Management Services are all tailored to do exactly that. Again, designed for the Small and Medium sized business, we can reduce your overall down-time, support costs, and worry, while at the same time increasing the efficiency, communication, and productivity in your office. All of our technicians are vendor trained on the products we service. If you need a network technician or printer repair expert, Eminent One Solutions has the resources to solve your problems NOW.

Remote Technical Support We can also assist you in resolving issues remotely over the Internet within seconds rather than hours. Our onscreen assistance software allows us to bring a qualified technician right to your computer working alongside you just as they would in your home or office over a secure internet connection. Watch our trained professional technicians connect to your PC and navigate through the issue and quickly resolve it. We can do remote virus and spyware removals, diagnose a hardware or printer issue, or provide you with one on one consultation on a variety of technical issues. Remote support is billed in 15 minute increments and starts only from the time our designated technician connects to your system. If you need assistance call on us NOW just by placing your phone number below into the call application or you can call 914-2My-Tech (914-269-8324)

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